Welcome to Damage Clean-Up 911 Restoration

Privacy Policy

Your privacy is important to us. This is why we are committed to protecting it. While information is the cornerstone of our ability to provide superior service, our most important asset is our customers’ trust. Keeping customer information secured and using it only as our customers would want us to, is a top priority for all of us. This Privacy Policy covers how Damage Clean Up 911, LLC treats personal information (such as your name, address, financial information or phone number, and any other information that is not otherwise publicly available) we collect and receive from you during your use of our web site or our services. Our Privacy Policy is simple and straight forward:

#1 – We do not rent, sell, or share personal information about you with others. We will safeguard, according to strict standards of security and confidentiality, any information our customers share with us. Damage Clean Up 911, LLC will only share your personal and financial information with others only: at your request; to process or service a transaction or product authorized or requested by you; when required by law to disclose such information to appropriate authorities; to companies that assist us in marketing our products and services; as otherwise allowable by law, such as sharing with data processors, credit bureaus, printers, shipping houses, etc. We do not share your personal and financial information with others for marketing purposes, except at your request.

#2 – We collect only the information necessary to deliver the products and services you request. Damage Clean Up 911, LLC is the sole owner of the information collected from you. We collect only the personal and financial information about you necessary to serve your needs, to protect against fraud, and to fulfill legal and regulatory requirements. We collect the following: Information we receive from you on payment applications and other forms, and any other information you subsequently provide to us orally, in writing or through the Internet; Information about your transactions and communications with us; Information we receive from credit bureaus; and Information from public records accessed in the ordinary course of business; Information that allows us to track the customer visits to our site without collecting any personal information. Unless you ask us not to, we may contact you via email in the future to tell you about services and issues with your account, or changes to this privacy policy. Third-party Advertising – Third party vendors, including Google, Yahoo, Microsoft, may show you ads on other Internet sites relating to our website.  Third party vendors, including Google, Yahoo, Microsoft and others use cookies to serve ads based on a user’s prior visits to this website. Users may opt out of Google’s use of cookies by visiting the Google advertising opt-out page.

#3 – We establish safeguards to ensure the security and confidentiality of your information. Wherever we collect sensitive information such as credit card data, that information is encrypted and transmitted to us through the use of a secure server. The secure server software encrypts all information you input before it is sent to us. We also take additional security precautions to protect the customer data we collect against unauthorized access. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Damage Clean Up 911, LLC restricts access to your personal and financial information to our employees who need it to do their job. Employees with access to your information are required to strictly maintain the confidentiality of all customer information. The computers/servers in which we store personally identifiable information are kept in a secure environment. Damage Clean Up 911, LLC maintains physical, electronic and procedural safeguards that comply with Federal standards to protect your personal and financial information. We routinely test our information systems and website to ensure that unauthorized access does not occur.

#4 – We maintain your privacy even after you cease to be our customer. If you become an inactive customer, Damage Clean Up 911, LLC will continue to follow this privacy policy with respect to the information we have in our possession about you and your account(s). By using our web site, ordering our services, you consent to the collection and use of information as set forth in this Privacy Policy. Please read our Privacy Policy in its entirety. Damage Clean Up 911, LLC is committed to uphold this Privacy Policy. That’s our pledge to you. We respect your privacy, and we are committed to protecting it. This privacy policy may be modified from time to time to comply with applicable laws or to conform to our current business practices. If we modify this privacy policy, we will post any changes to the policy on our website. We encourage you to revisit the Privacy Policy that is posted on our web site from time to time to check for updates.

California Privacy Rights

Pursuant to Section 1798.83 of the California Civil Code, California residents have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To request a copy of the information disclosure provided by Box-n-Go pursuant to Section 1798.83 of the California Civil Code, please contact help@dcu911.com